Get in Touch With Us

Have questions about cybersecurity? Need help with a module? Our team is here to support you on your digital safety journey.

How to Reach Us

Email

support@cyberwise.org

Usually replies within 24 hours

Phone

01234 567890

Monday - Friday, 9am - 5pm

Post

CyberWise Project
Department of Computing
University Campus
City, Postcode

Office Hours

  • Monday - Thursday 9:00am - 5:00pm
  • Friday 9:00am - 4:00pm
  • Saturday - Sunday Closed

* Phone support available during office hours only. Email responses may be slower on weekends.

Send Us a Message

We'll get back to you as soon as possible

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Your data will be processed in accordance with our Privacy Policy.

Frequently Asked Questions

How quickly will you respond to my message?
We aim to respond to all enquiries within 24 hours during weekdays. Messages sent on weekends will be answered on the following Monday.
Can I get help with a specific module?
Absolutely! Please select "Module Question" from the topic dropdown and include the module name in your message. We're happy to help clarify any concepts.
Is phone support available for technical issues?
Yes, phone support is available during office hours for urgent technical issues. For non-urgent matters, email is usually more efficient.
What happens to my personal information?
Your data is stored securely and only used to respond to your enquiry. We never share your information with third parties. See our Privacy Policy for details.

Find Us

Getting here: The department is a 10-minute walk from the city centre. Limited parking available for visitors with mobility needs.